FAQ
WHEN WILL MY PURCHASE SHIP?
Original paintings will ship within 3-5 business days of purchase, via UPS and once posted will typically arrive in 3-4 days for U.S. addresses. Interational shipments may take up to 2 weeks to arrive.
Prints are made to order and will ship within 12-14 business days after your purchase.
Return and Exchange Policy:
All sales are final, except for a few situations and a restocking fee may apply. Please take the time to read my listing descriptions carefully, and check colors on different screens if color variation is a concern. I attempt to photograph each piece of work to capture it’s most honest, and true-to-life color representation, but realize the colors may vary slightly in person.
If you have any concerns, please CONTACT me directly.
Will you copy a previous painting that already sold?
No, I've learned the hard way that trying to duplicate a painting never really works out. The client is inevitably disappointed (because it's pretty possible to get it exactly right), and it is not very much fun for me to do something over again.
However, I will consider a commissioned project using the same mood/style/colors of a previous piece. But it will NOT be an exact duplicate.
Do you take commissions?
I am currently accepting a limited number of commissioned projects, for pieces 30" x 30" and larger. Commissioned paintings typically take 12-14 weeks for completion. Fill out the form here for more information about the process and pricing.
Do you ship internationally?
I do ship internationally, depending on the size of the piece and country. As an international customer we would like to inform you that your country may charge customs, duty or VAT fees for importing goods into your country.
You are responsible for all customs fees imposed by your country. If you haven't already, please familiarize yourself with your country's duties and tax codes. If you are uncertain or have any questions, please contact your local customs office.
Any shipping charges collected by us do not include customs fees imposed by the importer's country.
You will receive a tracking number as soon as your order posts.
Can I visit your studio?
My studio is only open by appointment. Contact me to make an appointment.